At N1, your satisfaction is our priority. While we strive to deliver quality products, we’re here to resolve any concerns and ensure a positive experience with our customer service.

If you have any concerns, please email us as soon as possible, and we’ll assist you promptly.

NOTE: Refund requests are accepted within 3 days of receiving your order.

IMPORTANT: Video proof is required for refunds. We recommend recording while unboxing your package to document any issues.We sincerely appreciate your understanding and support in helping us ensure a smooth process. Your cooperation allows us to resolve issues quickly while maintaining the high standards of service we aim to provide.